What Information We Collect

We collect information in a few different ways, and honestly, it's pretty standard stuff. When you interact with our site or sign up for our courses, here's what we might ask for:

We also collect some technical information automatically—things like your IP address, browser type, and device information. This helps us fix technical problems and make sure the site works properly for everyone.

How We Use Your Information

Your data isn't just sitting in a database somewhere. We actually use it to run our platform and give you a better experience. Here's the breakdown:

Course Delivery and Support

Most of what we collect goes toward delivering the educational content you signed up for. That means sending course materials, tracking your progress through modules, and providing support when you need help. We also use your email to send important notifications about schedule changes or new content that might interest you based on what you're currently studying.

Platform Improvements

We look at how people use the site to figure out what's working and what isn't. If everyone's struggling with a particular module, that tells us something. If a certain page loads slowly, we'll know to fix it. This kind of analysis helps us create better courses and a smoother learning experience.

Communication

Sometimes we'll reach out with information about upcoming courses or features that might be relevant to your interests. You can opt out of these messages anytime—there's an unsubscribe link in every email we send. We won't bombard you with stuff you don't want to see.

Legal Basis for Processing (Argentina Context)

Under Argentina's Personal Data Protection Law (PDPA, Law No. 25.326), we need a valid reason to process your information. Here's what applies to us:

• Contractual Necessity: When you enroll in a course, we need your information to deliver what you paid for. That's the basic contract between us.
• Consent: For things like marketing emails or optional features, we'll ask for your explicit permission first.
• Legal Obligations: Sometimes we're required to keep certain records for tax or regulatory purposes. We keep this to the minimum required by law.
• Legitimate Interests: We process some data to improve our services and prevent fraud, as long as it doesn't override your privacy rights.

Data Sharing and Third Parties

We're not in the business of selling your data. But we do work with some external services to keep things running, and they might see certain information:

Payment Processors

When you pay for a course, your payment details go through a secure third-party processor. We never see your full credit card number—that stays between you and the payment gateway. These processors are certified and follow strict security standards.

Email Services

We use an email service provider to send course updates and notifications. They have access to your email address and name, but they're contractually prohibited from using your information for anything other than sending our messages.

Analytics Tools

We use analytics software to understand how people use our site. This involves collecting anonymized usage data. The tools we use are configured to respect privacy as much as possible while still giving us useful insights.

Legal Requirements

In rare cases, we might need to share information with law enforcement or regulatory authorities if we're legally required to do so. This doesn't happen often, but we mention it for transparency.

Your Privacy Rights

You're not powerless here. Under both Argentine law and general privacy principles, you have several rights regarding your personal information:

Access and Portability

You can request a copy of all the personal data we hold about you. We'll provide it in a readable format within 10 business days. If you want to take your data elsewhere, we'll help with that too.

Correction and Updates

Noticed we have outdated information? You can update most details directly through your account settings. For anything else, just send us a message and we'll fix it.

Deletion Rights

You can ask us to delete your account and associated data. We'll do this within 30 days, though we might need to keep some records for legal or accounting purposes. We'll be clear about what we can and can't delete.

Objection and Restriction

If you're not comfortable with how we're using your data for a particular purpose, you can object. We'll stop unless we have a compelling legitimate reason that overrides your privacy interests.

Data Security Measures

We take security seriously, but we're also realistic—no system is 100% foolproof. Here's what we do to protect your information:

• Encryption: Your data is encrypted both when it's transmitted (using HTTPS) and when it's stored on our servers. This makes it much harder for unauthorized parties to access.
• Access Controls: Only team members who need access to perform their jobs can view personal data. Everyone signs confidentiality agreements.
• Regular Audits: We review our security practices regularly and update them based on new threats and best practices.
• Secure Hosting: Our servers are hosted with reputable providers who maintain their own robust security measures and certifications.
• Incident Response: If a data breach occurs, we have procedures in place to respond quickly, notify affected users, and report to authorities as required by law.

Despite these precautions, remember that no online service is completely secure. We recommend using a strong, unique password for your account and being cautious about sharing login credentials.

Data Retention and Deletion

We don't keep your information forever. Here's our approach to retention:

Active Accounts

While you're actively using our platform, we keep your account information and course progress data. This lets you pick up where you left off and maintains your learning history.

Inactive Accounts

If you haven't logged in for 3 years, we'll send you an email asking if you want to keep your account active. If we don't hear back within 60 days, we'll archive your data and eventually delete non-essential information.

Legal Requirements

Some records need to be kept longer for tax and legal compliance. For example, payment records are retained for 5 years as required by Argentine tax law. After the legal retention period expires, we securely delete this information.

Deletion Process

When data is deleted, it's removed from our active systems and backups within 90 days. The deletion is permanent and cannot be reversed.

Cookies and Tracking Technologies

Like most websites, we use cookies—small files stored on your device that help the site remember you and your preferences. Here's what you should know:

Essential Cookies

These are necessary for the site to work properly. They handle things like keeping you logged in and remembering items in your cart. You can't opt out of these without breaking the site's functionality.

Analytics Cookies

These help us understand how people use the site. They're anonymized and don't identify you personally. You can disable these through your browser settings if you prefer.

Preference Cookies

These remember your choices, like language preferences or layout settings. They make your experience more personalized but aren't essential.

You can manage cookies through your browser settings. Most browsers let you block or delete cookies, though this might affect how the site works for you.

International Data Transfers

Our servers are primarily located in Argentina, but some of our service providers operate internationally. When your data is transferred outside Argentina, we ensure:

• The receiving country has adequate data protection laws, or
• We have contractual agreements in place that require the same level of protection we provide, or
• We obtain your explicit consent for the transfer

We're transparent about where data goes and why. If you have concerns about international transfers, contact us and we'll explain the specific safeguards in place.

Children's Privacy

Our platform is designed for adults and students aged 16 and older. We don't knowingly collect information from children under 16. If we discover that we've inadvertently collected data from someone younger, we'll delete it immediately.

If you're a parent or guardian who believes your child has provided us with personal information, please contact us right away so we can address the situation.

Changes to This Policy

Privacy practices evolve, and so does this policy. When we make changes, we'll update the date at the top of this page. For significant changes that affect your rights, we'll notify you by email or through a prominent notice on our site.

We encourage you to review this policy periodically. Continuing to use our services after changes are posted means you accept the updated terms.

Complaints and Regulatory Authority

If you're not satisfied with how we handle your privacy concerns, you have the right to lodge a complaint with Argentina's data protection authority:

We'd prefer to resolve issues directly with you first, but you have every right to contact the authorities if needed.